Privacy Policy

At Water2O, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase on water2o.com (“Site”). By using our Site, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Automatically Collected Information: When you browse our Site, we collect data such as your IP address, browser type, time zone, cookies, and information about your browsing activity.
  • Customer Communications: We collect any communications you send to us via email, phone, or our contact forms.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill orders, including shipping and handling returns.
  • Customer Support: To communicate with you about your order, provide customer support, and respond to inquiries.
  • Marketing: With your permission, we may send you promotional offers and updates about our products and services.
  • Site Improvement: To monitor and improve the user experience, detect fraud, and troubleshoot technical issues.

 

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in fulfilling orders, processing payments, or delivering services (e.g., shipping companies, payment processors).
  • Compliance with Laws: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, law enforcement agencies).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

 

4. Data Security

We are committed to ensuring the security of your personal information. We use industry-standard encryption and secure methods to protect the data you provide. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request to view the personal data we have collected about you.
  • Correction: If your information is inaccurate or outdated, you can request it to be corrected.
  • Deletion: You may request that we delete your personal data, except when we are required to retain it for legal purposes.
  • Opt-Out: You can opt out of marketing communications at any time by clicking the “unsubscribe” link in any promotional emails or by contacting us.

 

6. Cookies

Our Site uses cookies to enhance your experience and collect data on how you interact with our Site. Cookies are small text files that are stored on your device when you visit our Site.

  • Necessary Cookies: These cookies are essential for the operation of the Site and enable you to use its features.
  • Performance Cookies: These cookies help us understand how visitors interact with the Site by collecting information anonymously.
  • Targeting Cookies: We may use these cookies to deliver relevant advertisements to you based on your browsing activity.

You can manage your cookie preferences in your browser settings, but disabling cookies may affect the functionality of the Site.

7. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies when visiting those websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page, and the changes will be effective immediately upon posting.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@water2o.com